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Frequently asked questions
Straightforward answers about visiting Woodley's Jewelers, shopping with us, and caring for your jewelry.
Do I need an appointment to visit?
Walk-ins are always welcome. For engagement consultations, custom design, or a private viewing, booking a visit helps us prepare pieces and give you unhurried time with our team.
What is your shipping policy?
We ship to the contiguous United States only—excluding Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, and other U.S. territories. Orders over $500 ship free. Orders under $500 have a $15 flat-rate shipping fee per item. We pack discreetly and with care.
What payment methods do you accept?
At checkout you can pay securely with a card.
Do you offer both natural and lab-grown diamonds?
Yes. We present both clearly so you can compare origin, cut, and pricing with confidence. Our team explains the differences in plain language—never with pressure.
Can you create a custom piece?
Absolutely. From first sketch to finished jewelry, we guide you through custom design. A design consultation is available, and the consultation fee is applied toward your final design when you proceed.
Do you repair jewelry not purchased at Woodley's?
Yes. Our bench jewelers restore and repair pieces whether they were purchased here or elsewhere—prongs, sizing, clasps, cleaning, and more.
How do I care for my jewelry after purchase?
Bring pieces in for complimentary inspection and cleaning. We also offer professional care services including rhodium plating, watch service, and appraisals.
Still have a question? Call us at (951) 845-1395 or contact us.
Private appointments · Beaumont, California
See it in person before you decide.
See the weight, the fire, the fit before you commit. A private hour in our showroom for engagement selections, custom design, heirloom restoration, and guidance from jewelers trusted here since 1948.
Three generations of jewelers, one quiet showroom in Beaumont, California.